Privacy Policy
Last updated: January 8, 2025
1. Introduction
Kanopy Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact information (email address, phone number)
- Company name and job title
- Project details and requirements you share with us
- Payment and billing information
- Communications and correspondence with us
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and general location data
- Website usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about projects and inquiries
- Process payments and send invoices
- Send you updates, newsletters, and marketing communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
- Protect against fraud and unauthorized access
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (payment processors, hosting providers, analytics services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to deliver relevant advertisements
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us through our Get Started page.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our Get Started page to schedule a call.