Privacy policy

1. Introduction

Kanopy Labs respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, share and safeguard your information when you visit our website or use our services.

2. Information we collect

3. How we use it

• Provide, maintain and improve our services
• Communicate with you about projects and enquiries
• Process payments and send invoices
• Send updates and marketing communications, with your consent
• Analyse website usage to improve the experience
• Comply with legal obligations
• Protect against fraud and unauthorised access

4. Sharing

We do not sell your personal information. We may share it with:

• Service providers who help us run the business, such as payment processors, hosting and analytics
• Authorities, when required by law or to protect our rights
• A successor, in connection with a merger, acquisition or sale of assets
• Anyone you explicitly ask us to share it with

5. Cookies

We use cookies and similar technologies to run the site, analyse traffic and understand where visitors come from. You can control cookies in your browser settings.

• Essential cookies, required for the website to function
• Analytics cookies, which help us understand how visitors use the site
• Marketing cookies, used to deliver relevant advertising

6. Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Retention

We keep your information for as long as needed for the purposes in this policy, unless a longer period is required or permitted by law. When we no longer need it, we delete or anonymise it.

8. Your rights

Depending on where you live, you may have the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Receive your data in a portable format
• Object to certain processing
• Withdraw consent you previously gave

9. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices or content. Review their policies before sharing personal information.

10. Children

Our services are not directed at anyone under 18 and we do not knowingly collect personal information from children. If we learn we have, we will delete it.

11. International transfers

Your information may be transferred to and processed in countries other than your own. We keep appropriate safeguards in place to protect it in line with this policy.